Are you not completely satisfied with the product? No problem, en luzjardin.com you can always return them. We thank you for contacting our customer service info@luzjardin.com within 14 days of receiving the full order if you want to make a refund. Keep your order and customer number at hand to speed up the process.

When we have received your return request we will send you a prepaid UPS tag, at no cost to you. If you use another method, shipping costs will be borne by you. If you wish to return a product, please send it to us in its original state and packaging. The reimbursement is made in the same way as the payment was made. Reimbursement is made within 5 working days of receipt of the item for reimbursement.